At SilcoTek®, we believe that a successful company is defined by how we treat each other and how we treat our customers. We live our mission and ZIP code every day and strive to reflect our belief in our customer service.
SilcoTek's mission is to create game-changing coatings for our customers.
What does this mean for you? It means you are doing business with a company where “employees enjoy coming to work as much as going home” and where employees are passionate, enjoy working with each other, and work in an atmosphere based on mutual respect and trust. You will see the SilcoTek difference in every order you place.
SilcoTek’s Z.I.P. Code: Zero disappointments
Integrity in all we do:
Plus 1 customer service:
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Our ZIP code guides the conduct we follow each and every day. It creates a culture of success for SilcoTek and our customers.
Our Core Values- FISHING
Fast Failure
Our first belief is “Fast Failure” as opposed to slow, stupid, and repeated failure. We admit and learn from our mistakes.
In the Light
“In the Light” defines our corporate culture where leadership shares financial information, business plans, and practices open communication. For instance, any employee can ask to see the President’s (or anyone else’s) expense account. It also means employees are encouraged and rewarded when they question management’s decisions. In the Light ensures integrity in all our actions.
Servant Leadership
Servant Leadership is the way management treats employees. We believe the role of leadership is to support, coach, teach, and help every employee be successful. Leadership exists solely to help others be successful in their careers.
Honesty
Honesty is the root of our success. When employees trust and respect each other, there is no limit to what can be achieved!
Innovation
Innovation will ensure long-term growth and encourages employees to embrace change. We must get better and smarter every year. Innovation not only applies to products and processes, it applies to our management structure, our buildings, our policies and they way we treat each other. We are innovative in all ways of the business.
Never stop Learning
Never stop Learning is a belief that we have that places accountability on every employee to learn new things every year. We believe the role of leadership is to help every employee write their resume and make themselves more valuable. If something were to happen to SilcoTek, every one of our employees could get a good job elsewhere because they kept their skills sharp. We believe security lies in the abilities of our people.
Give it all You've got
This one is self-explanatory! We are careful to hire exuberant individuals who go the extra mile, who exude positive energy, and who have fun every day at their jobs. You can’t enjoy “coming to work every day as much as going home” if you don’t take time to laugh and enjoy your work.
The characteristics and expectations of a SilcoTek employee
Participation
Traits
Communication
Accountability
Recognition and Celebration
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