SilcoTek Employment Opportunities

Ready for a challenging and rewarding career in one of central Pennsylvania's fastest growing companies?  

 

Come work with us!

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SilcoTek named one of the best places to work in Pennsylvania in 2018.

SilcoTek has been named one of the Best Places to Work in PA for 2018. The awards program, created in 2000, is one of the first statewide programs of its kind in the country. Companies from across the state entered the two-part process to determine the 100 Best Places to Work in PA. SilcoTek will be recognized at the Best Places to Work in PA awards banquet on Thursday, November 29, 2018, at the Lancaster County Convention Center in Lancaster, PA. Rankings will be revealed at the ceremony. This survey and awards program was designed to identify, recognize, and honor the best places of employment in Pennsylvania, who are benefiting the state's economy and workforce. We are excited to be recognized for this award  and pride ourselves in our employees enjoying coming to work as much as they enjoy going home.

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At SilcoTek®, we believe that a successful company is defined by how we treat each other and how we treat our customers as a team. We are seeking individuals that posses a positive, productive attitude, and those that have the initiative and drive to develop both professionally and personally.

Explore SilcoTek Job Opportunities - Current Open Positions


Customer Support Representative

 

Job Summary:

The Customer Support Representative processes customer orders and requests in a manner that creates customer loyalty by creating a positive impression on a consistent basis and providing service above and beyond customer expectations.

 

Qualifications Education/Experience:

  • High School Diploma.  Associate’s degree in a business related field or equivalent work experience preferred.
  • At least 1 year of prior customer service experience required.

 

Knowledge/Skills/Abilities:

  • Minimum typing speed of 40 wpm
  • Good telephone etiquette and call management skills
  • Good communication, listening, and relationship building skills
  • Good computer skills and familiarity with Windows software applications a must;  Quick Books a plus.
  • Good attention to detail
  • Ability to multitask effectively and efficiently
  • Exhibits a friendly and helpful manner and is able to work well with others in a team environment.

Read the complete job description

Submit your resume

 


SilcoTek® is a coating technology company dedicated to providing a work environment where "employees enjoy coming to work as much as going home" and where employees are passionate, enjoy working with each other, and work in an atmosphere based on mutual respect and trust.

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Z.I.P. Code - Our daily code of conduct 

  • Zero Disappointments: We coat your part perfectly and on time every time!
  • Integrity in all we do: We are honest and make data driven decisions. We protect the confidentiality of our business relationship.
  • Plus 1 customer service: We jump through hoops to make our customers happy! If we do not know the answer, we will admit it and work hard to find the answer.

SilcoTek's Core Values (FISHING!)

  • Fast Failure
  • In the Light
  • Servant Leadership
  • Honesty
  • Innovation
  • Never stop learning
  • Give it all you've got!

We offer the following benefits:

  • Medical, dental, vision, life, disability, and accidental death insurance
  • 401k plan
  • Paid time off
  • Reimbursement for continuing education and development programs
  • Regular bonuses
  • Family leave and maternity benefits
  • Company contributions toward child care costs
  • Fitness and recreational facilities and programs
  • Social activities throughout the year
  • Casual dress code

And much more!

SilcoTek is easily accessible.

  • A fraction of a mile off of Interstate-99, exit 78A
  • Within a few hours' driving distance of Pittsburgh, Philadelphia, and the D.C. area
  • Twenty daily commuter flights in and out of University Park Airport

SilcoTek offers excellent benefits and provides a diverse, family-friendly work environment in a growing and energetic company. Qualified candidates should submit a resume, cover letter and salary requirements, specifying the job you are applying for to:

 

SilcoTek Human Resources Department
225 PennTech Dr.
Bellefonte, PA, 16823.

 

Resumes may also be faxed to (814) 353-1697.
Send your resume by e-mail to HR@SilcoTek.com.
No phone calls please.

SilcoTek is proud to be an Equal Opportunity Employer.