SilcoTek® is ISO 9001 certified by the independent auditing firm BSI America Inc.
Registration to ISO 9001 demonstrates SilcoTek’s commitment to Zero Customer Disappointments, continuous quality system improvement and customer service. View our registration.
At SilcoTek, we base our success on delivering an outstanding Plus 1 customer service experience coupled with exceptional coating quality. Our goal is to coat your parts perfectly the first time without altering them in any way aside from adding our high performance treatments to the surface. We call this effort Zero Disappointments, or Zero D, and our entire quality system is based around this basic yet critical principle.
SilcoTek quality control mechanisms are designed to meet our goal of Zero Disappointments:
SilcoTek's coating process is designed to make customers say "wow" when they see how their newly upgraded parts look and perform. We involve the customer from the beginning to ensure our process is optimized to meet their expectations. If it isn't, we work with them to produce the best coating possible for their application.
Contact SilcoTek's Quality Systems Manager: Karen Hoyt (Karen.Hoyt@SilcoTek.com)