SilcoTek Supplemental Services

 

About Our Supplemental Services

At SilcoTek®, we partner with each customer to ensure we deliver the world's best surface treatments in an efficient and high-quality manner.  We also offer many other services to support our customers and add further value to the coating experience.  In just a few simple steps, you'll improve the performance of your products and save money.  To learn more about services we offer, first watch our video to learn about our process, then read through our list of services and ordering process.   

 

HubSpot Video

 

What We Offer

Coordinate outplant orders to better smooth your supply chain.  Save in-house supply chain management time by letting us manage sub-plant operations relating to coating preparation including:

  • Cleaning services
    • We'll coordinate with out-plant cleaning shops to make the coating process as efficient as possible.
  • Heat treatment services
    • We work with well known and highly qualified shops to assure your parts are properly treated.

Need your part surface precision cleaned or surface modification for your process?  SilcoTek has spent years developing surface preparation methods designed to minimize contamination from oils and other contaminants.  We offer surface preparation and cleaning options for large and small parts.  Go to our FAQ page to learn more about part size and capabilities.

  • Nitric Acid Stripping 
    • Services include coating removal and copper/nickel stripping. 
  • Surface Preparation Treatments
    • Rust removal, oxidation removal and basic heat treatment services.
  • Vapor Stripping 
    • Precision cleaning, size limitations apply.
  • Ultrasonic Cleaning
    • Precision cleaning in ultrasonic cleaning baths.

  • Tubing cutting and deburring services.
  • Tooling/fixturing design and fabrication.

  • Kit packaging, packaging parts for down stream manufacturing or assembly.
  • Order shipment consolidations.
  • Part segregation, part serializing or segregation for down process identification.
  • Custom transport tooling, custom packaging design (outsourced or internally developed) fixture design and fabrication.
  • Part disassembly, basic part disassembly upon receipt.
  • Nut and ferrule disassembly and re-assembly.
  • Data records and quality reports.
  • Tier-one packaging and labeling.

SilcoTek In-House Characterization Capabilities

  • Fourier Transform Infrared Spectroscopy (FT-IR): Nicolet model 380
    • Accessories:
      • Specular Apertured Grazing Angle – for surface analysis
      • Attenuated Total Reflectance – for liquid and solid bulk analysis
      • Transmission – for through-sample measurement

 

  • Coating Thickness: Filmetrics spectroscopic film thickness analysis
    • Filmetrics F20 – for bulk surface measurements on reflective surfaces
      • Contact probe
      • Sample stage
      • Extension contact probe
      • Spot size 1mm
      • Thickness range = 15nm – 70μm, wavelength range = 380-1050nm
    • Filmetrics F40 – for precise, focused measurements on reflective and rough surfaces
      • 15X microscope system
      • Motorized X-Y stage for mapping
      • Spot size = 1μm
      • Thickness range = 4nm – 40μm, wavelength range = 190-1100nm

 

  • Electrochemical Impedance Spectroscopy (EIS): Gamry Series G 300 Potentiostat/Galvanostat
    • Primarily used by SilcoTek to characterize the electrochemical impedance of our depositions

 

  • Goniometer: ramé-hart model 200
    • Static single-point contact angle measurement
    • Polar and non-polar liquids
      • Water
      • Hexadecane
      • Other liquids are possible

 

  • Tensiometer: Kruss K100
    • Dynamic contact angle measurement on bulk surfaces
    • Advancing and receding contact angle for more complete surface energy characterization
    • Polar and non-polar liquids
      • Water
      • Hexadecane
      • Other liquids are possible

 

  • Cyclic Salt Fog Chamber: Weice Testing Instrument WTS90+C
    • Typically running ASTM G85 – based cyclic salt fog exposure testing
      • Acidified
      • Non-acidified

 

  • Non-destructive metal composition analysis: Niton XRF Analyzer
    • Percentage sensitivity detection of 25 elements from S to U.

Outplant Testing Services

SilcoTek also collaborates with many private and public materials testing laboratories to further enhance our capabilities.  Our proximity to several leading materials characterization labs allow us to conduct in-depth analysis of our coatings which further enhance the ability of our customers to evaluate our coatings.  

 

Ordering Value Added Services

1.  First, contact us!  

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Request a quote and provide drawings or photos as necessary.  Send parts to SilcoTek for coating service.

You can request a quote by filling out our quote form. (Click on the button below to view the form, just describe the requested service in the comment section of the quote.)  You can also get a service quote by contacting our Technical Service Team or by contacting us by clicking our chat box below.  After consulting with the customer we'll send a quote for the service requested or include the service in your coating quote.  We may ask for additional information needed to issue an accurate quote.  If you're sending parts to our facility, we'll give you shipping instructions along with an RA# for shipping your parts to our coating facility. 

Get A Quote

2.  Getting the order

Recieving-Packages

Receipt, review and order acknowledgment.

Once received, your parts are inspected to ensure we got everything you sent.  If there are any questions or "red flags" before coating, our Customer Service Representative will contact you to review your order and any potential concerns with processing.  

SilcoTek® takes special care to collaborate with all our customers and provide exceptional service that exceeds your expectations.  

Have questions?  Go to our Frequently Asked Questions page for quick and concise answers about our coatings.

Go To Our FAQ Page

3.  Complete the Process or Service Requested

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We'll keep you informed throughout the service process and deliver results fast and efficiently.  Data analysis and custom processes are coordinated through our team of Scientists and Engineers to assure you're getting the quality and service you expect from SilcoTek. 

 

4.  Assuring quality

quality-Inspection

Quality inspection

Once the service is complete, SilcoTek will conduct any needed quality inspections specified.  

 

5.  Packing it in

Box

Packaging and Shipping

If parts are shipped to us as part of the requested service, we'll package them so that they are secure and won't be damaged when traveling to the field, plant or back to the factory.  Customer packaging is only re-used for return shipping upon request.  If, at receipt, incoming packaging is deemed inadequate for secure shipping, SilcoTek will use new packaging to ensure coated parts are returned safely.  If shipping out of the United States, our international customer support specialist will work closely with you to arrange logistics efficiently.

 


The SilcoTek® process revolves around our ZIP code that we live every day:
  • Zero disappointments
  • Integrity in all we do
  • Plus 1 customer service

If you have any questions or would like a quote, email us at Sales@SilcoTek.com or call +1 (814) 353-1778.  Want to learn more?

Get SilcoTek 101